Our company grants for all traded products the legal guarantee of conformity in accordance with the provisions of Law no. 449/2003 republished.

In case of non-conformity of the product / products purchased from our company, the consumer has the right to request that the product be brought into conformity, without payment, by repair or replacement, unless the measure is impossible or disproportionate, or to benefit from the corresponding reduction of the price or of the termination of the contract regarding the product / products, under the conditions of art. 13 and 14 of Law no. 449/2003.

Any repair or replacement of the products will be made within a period of time, agreed by agreement, in writing, between our company and the consumer, taking into account the nature of the products and the purpose for which he requested the products. The established time period may not exceed 14 calendar days from the date on which the buyer, as the case may be, informed our company of the non-conformity of the product or handed over the product to our company on the basis of a handover document .

The products are not accompanied by any kind of physical guarantee in the package. Each product has a period of 30 days from receipt in which it can be returned in case of manufacturing defects, non-conformities or reasons such as failure to meet customer expectations / other personal reasons why the customer wants to return the product. For this, it is enough for a client to follow the steps on the Return page, respecting the complete regulations presented there for making the return and receiving the money back. Instead, the products come with the return form with all the necessary steps to make a return.

CAREFUL!!! Please keep the invoice that accompanies the delivery in case of subsequent complaints regarding the conformity of the product purchased from our company. The name, model, product code, date of purchase, product price can be found in the invoice, and in case of a complaint it must accompany the product.

CAREFUL!!! Do not remove the label (s) from the product. Their absence invalidates the warranty.

IMPORTANT!!! The composition, care instructions and icons containing the cleaning and maintenance instructions for the product you purchased from our company can be found on its inner label. It is mandatory to carefully read the interior labels / icons / instructions for use and maintenance before using and / or maintaining the product, as they are specific to your product, and to follow them exactly.

If you consider that the product purchased from our company has non-conformities or manufacturing defects, please contact us as soon as possible at the e-mail address: contact@hiphop-style.ro or at the telephone number 0768.353.930

The return of the product that in your opinion has non-conformities and / or manufacturing defects will be made at the address displayed on the contact!

Upon receipt of the returned product, our company will analyze it in full and will inform you of the contact details you have provided us in this regard regarding the right to have your product spotted or your product replaced or to be replaced. reimburses its equivalent value within a reasonable period of time. The repair or replacement or refund of the value of the product will take place as soon as possible, without undue delay and, in any case, no later than 14 calendar days from the date on which the product was returned to our company.